Services on Demand
Journal
Article
Indicators
- Cited by SciELO
Related links
- Similars in SciELO
Share
Epidemiologia e Serviços de Saúde
Print version ISSN 1679-4974On-line version ISSN 2237-9622
Abstract
VILLAR, Vanessa Cristina Felippe Lopes; MARTINS, Mônica and RABELLO, Elaine Teixeira. Patient safety incidents and adverse events reported by Brazilian citizens: a descriptive study, 2014-2018. Epidemiol. Serv. Saúde [online]. 2021, vol.30, n.4, e2021005. Epub Nov 26, 2021. ISSN 1679-4974. http://dx.doi.org/10.1590/s1679-49742021000400007.
Objective:
To describe incidents related to healthcare services reported by Brazilian citizens on the Health Surveillance Notification System.
Methods:
This was a descriptive study, using the database from the Health Surveillance Notification System (Notivisa) of the Brazilian Health Regulatory Agency (Anvisa), 'citizen' module, between 2014 and 2018.
Results:
935 incidents were reported, most of them occurred among females (60.9%), the elderly (20.1%) and those of white race/skin color (51.0%). The majority of the reported incidents were related to the use of medications (50.8%), falls (7.5%) and healthcare-associated infections (HAIs) (7.2%), which occurred during provision of healthcare, treatment or surgery (37.3%), in daytime (58.3%) and in hospital setting (37.4%).
Conclusion:
It could be seen a low adherence to the notification system among the citizens. There was a higher frequency of incidents related to medications, falls and HAIs. This shows that citizens have the capability to recognize and report these incidents as patient safety issues.
Keywords : Patient Safety; Information Systems; Patient Participation; Quality of Health Care; Descriptive Epidemiology..