Resumo

VERDI, Marta; FINKLER, Mirelle  e  MATIAS, Maria Claudia Souza. The ethical-esthetic-political dimension of SUS Humanization: evaluation study of the institutional supporters training process in Santa Catarina (2012-2014). Epidemiol. Serv. Saúde [online]. 2015, vol.24, n.3, pp.363-372. ISSN 1679-4974.

OBJECTIVE: to discuss the experiences and insights of institutional supporters trained in Santa Catarina in 2009 regarding the ethical-aesthetic-political dimension (EAPD) of the National Health Service Humanization Policy (NHP). METHODS: fourth generation evaluative research was performed between 2012 and 2014, involving documentary analysis, questionnaires, interviews and focus groups. RESULTS: humanization EAPD was related to increased communication between those involved, the inseparability of thinking and doing in healthcare and the production of subjectivity linked to shared management. At the same time, it was possible to observe ethical concepts that sometimes make assertions about the common good based on a moralizing rationale. CONCLUSION: concomitant with an operating framework based on traditional training paradigms, which enabled the training process, the supporters’ unique experimentations opened the way for the inclusion of the ethical-aesthetic-political paradigm.

Palavras-chave : Humanization of Assistance; Ethics; Health Policy; Unified Health System; Qualitative Research.

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